Pre-ordered products can be ordered separately from in-stock products.

Terms of use

1 - General information

Site name: Terralya

Website URL: www.terralya.com

Store location: Skaleta, 74052, Crete, Greece

Owner: Waterkall

2 - Accommodation

Host name: Infomaniak

Address: Geneva, Switzerland

3 - Intellectual property

All content on this site, including text, images, graphics, videos and logos, is the property of Terralya or third parties who have authorized its use.

Any reproduction, representation, distribution or use, even partial, of this content is strictly forbidden without prior written consent.

Any unauthorized use will be prosecuted in accordance with the laws in force in Greece and the European Union.

4 - Collection of personal data

The site collects personal data necessary for its proper functioning and the execution of orders.

This information is used solely for commercial purposes and to improve the user experience.

Third-party services such as Google, Meta, Microsoft or SaaS software may also collect certain data as part of their technical operation.

5 - Use of data

The data collected is used for :

  • process orders and deliveries,

  • improve the services we offer,

  • communicate with customers (newsletter, offers, follow-up).

Terralya undertakes never to sell, rent or transfer your personal data to third parties without your consent, unless required by law or necessary for the provision of the service (e.g. carriers, payment providers).

6 - Data security

Technical and organizational measures are in place to protect your data against unauthorized access, loss or disclosure.

However, as no method of transmission or storage is completely secure, users are advised to take their own precautions to protect their personal information.

7 - User rights

In accordance with the General Data Protection Regulation (GDPR) and Greek legislation, every user has the right:

  • access,

  • for rectification,

  • deletion,

  • data portability.

To exercise these rights, please contact us via the site’s contact form or at the e-mail address indicated in the contact section.

8 - Cookies

The site uses cookies to improve the user experience, measure traffic and personalize content.

By browsing the site, you accept the use of these cookies in accordance with our dedicated policy.

9 - Liability

Terralya declines all responsibility for the content of external sites accessible via links on its site.

We do not guarantee the accuracy, reliability or availability of these third-party sites.

10 - Applicable law and jurisdiction

The Terralya.com website is governed by Greek law.

In the event of a dispute, the competent courts will be those having jurisdiction over Terralya’s registered office.